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General terms and conditions and mandatory legal information

1 Scope of application / identity of the provider

These General Terms and Conditions apply to all contracts that you conclude with us,

Bacto GesbR,
Gipsmühlstraße 43b,
6600 Breitenwang,
Phone: on request,

via our online store at


2 Definitions / Applicable law

2.1 A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

2.2 An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.

2.3 The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a consumer and have your habitual residence in a member state of the European Union, this choice of law shall not apply insofar as it deviates from mandatory provisions of the state of your habitual residence, which may not be deviated from by agreement.


3 Contract language / storage of the contract text

3.1 The contract language is German.

3.2 When ordering via the shopping cart function of our online store, you can print or electronically save the complete contractual provisions (order data, general terms and conditions and revocation instructions) before completing the order via the browser's print function and will be sent to you again by e-mail with the confirmation of receipt of your order. In addition, the text of the contract will be stored by us in compliance with data protection regulations and will also be available to you for retrieval after completion of the order.

3.3 If you send us inquiries regarding the conclusion of a contract via other contact options provided on our online store (e.g. by e-mail), you will receive the complete contractual provisions by e-mail so that you can print them out and save them electronically.


4 Conclusion of the contract / correction of input errors

4.1 The offers published by us constitute binding offers to conclude a contract.

4.2 You can place a binding order for the goods offered in our online store using the "shopping cart function". To do this, place the desired item in the shopping cart using the corresponding button in the respective offer. You can place several items in the shopping cart one after the other. You can call up your shopping cart via the corresponding button in the navigation bar. You can make any changes there or initiate the order process using the "Proceed to checkout" button.

Then enter your shipping details and select your preferred payment method. You can check your selections and entries at any time using the "Back" function of your browser and correct input errors or cancel the order process by closing the browser window. In addition, all selections and entries are displayed again on the order overview page and can also be changed and corrected there using the corresponding buttons.

By submitting your order via the "Order for a fee" button, you declare your binding acceptance of our offer, whereby the contract is concluded.

4.3 Enquiries regarding the conclusion of a contract that you send us via other contact options provided on our online store (e.g. by e-mail) are non-binding for you. We will then submit a binding offer to you, which you can accept within one week, unless otherwise stated in the offer.


5 Prices and terms of payment

5.1 The prices shown in our offers are total prices and include statutory VAT. Due to the small business regulation according to § 19 UStG, no VAT is shown on the invoice.

5.2 Any shipping costs incurred are not included in the total price quoted. Whether additional shipping costs are incurred and their amount can be viewed via a correspondingly labeled button on our website and, if applicable, on the respective item page. If additional shipping costs are incurred, these will also be shown separately in the order process.

5.3 For deliveries to countries outside the European Union, additional costs (e.g. taxes, customs duties) may be incurred, which are to be borne by you and paid directly to the competent authority.

5.4 The payment methods listed below are available to you for payment under the conditions specified therein:

PayPal: Via the payment service provider PayPal (PayPal Europe S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg) you can make payment by credit card, debit card, prepaid card, on account or by SEPA direct debit. The PayPal terms of use apply in this case, available at:
/legalhub-full. To use PayPal's payment services, you may need your own PayPal account. Payment on account also requires a prior positive credit check. For payment on account, we assign our claim against you to PayPal. You then pay the invoice amount to PayPal directly after receipt of the invoice within the agreed payment period. If you use the SEPA direct debit procedure, you will be informed by PayPal by e-mail before your account is debited. Otherwise, your account will be debited immediately when the payment is made.

Klarna instant bank transfer: To make the payment as a Klarna instant bank transfer via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you need a bank account activated for online banking. After entering your data for online access to your bank account, Klarna will carry out a cover check and send the transfer order to your bank upon confirmation of the payment. Your account will be debited immediately when the payment is made.

Klarna Sofort: Via the payment service provider Klarna (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm) you can make the payment by instant bank transfer, SEPA core direct debit or credit/debit card. Klarna's terms of use apply to this, available at: To use the Klarna direct debit payment method, you need your own Klarna account. The payment also requires a prior positive credit check. Your account will be debited when paying by SEPA core direct debit or credit/debit card after the goods have been dispatched. When paying by SEPA core direct debit, you will be informed separately by e-mail in advance when your account will be debited. If you pay by instant bank transfer, your account will be debited immediately when the payment is made.

Credit/debit card: When paying with a credit or debit card, the transaction is carried out immediately after conclusion of the contract and your account is debited.

SEPA direct debit: When paying by SEPA direct debit, you instruct us to collect the invoice amount from your specified account by direct debit. Your account will be debited after dispatch of the goods and prior notification of the specific date of the debit, whereby the period for advance notification is reduced to five days.

Prepayment: With the prepayment payment method, you pay the invoice amount by bank transfer to our account specified in the request for payment after conclusion of the contract and request for payment. The goods will be dispatched within the agreed delivery period after you have instructed us to make the payment.

Apple Pay: With the Apple Pay function, you can make payment via the payment service provider Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA, by credit, debit or prepaid card. To do this, you need a device that has been activated with the Apple Pay function and must visit our website with this device using the Safari browser. Once you have selected your payment method, verified your identity and confirmed the payment, your account will be debited immediately upon completion of the transaction.

Google Pay: With the Google Pay function, you can make payments via the payment service provider Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, by credit or debit card or PayPal. You will need your own Google account for this. After selecting your payment method, appropriate legitimization and confirmation of the payment, your account will be debited immediately upon execution of the transaction, unless otherwise specified in the terms of use of the selected payment method (e.g. SEPA direct debit via PayPal).

Amazon Pay: When paying via Amazon Pay, the payment is processed via Amazon by Amazon Payments Europe s.c.a, 38 avenue John F. Kennedy, L-1855 Luxembourg. Their terms of use apply, available at: You need your own Amazon account to pay via Amazon Pay. The payment methods you have set up and stored there are available to you for processing the payment. Your account will be debited in accordance with the payment terms agreed with Amazon for the respective payment method stored, available at:

5.5 Unless otherwise stipulated above, the payment claims against you arising from the concluded contract are due for payment immediately.


6 Terms of delivery

You can view the delivery conditions applicable to the respective offer (delivery methods, delivery costs incurred and the delivery date) via a corresponding button on our website or on the item page of the offer.


7 Warranty rights

Your warranty rights in the event of defects are governed by the statutory provisions.


8 OS platform / place of jurisdiction

8.1 The European Union provides an online platform for the out-of-court settlement of disputes (ODR platform) at:

8.2 If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from and in connection with the contract concluded with us is our registered office. The same applies if you do not have a general place of jurisdiction in a member state of the European Union or, in the event of a claim being brought against you, your place of residence or habitual abode is not known at the time the action is brought.